Doctors, nurses and others working in hospital and healthcare settings are known for their strong domain knowledge. But, even the medical profession has woken up to the significance of soft skills, especially when it comes to dealing with patients and their friends and family.
The ability to empathise with patients and the possession of strong listening skills is considered as vital in medical professionals these days.. Good interpersonal and communication skills, confidence, and a motivating attitude go a long way in building warm and compassionate relationships between patients and medical caregivers.
With the rise in the number of private hospitals and informed patients, technology explosion and dynamic market forces, this profession is not just merely about the treatment of diseases any more. Doctors, nurses and other paramedical professionals must develop professional competence, attitude and commitment to enhance the quality of their practice.
The major soft skills required of healthcare professionals are:
- Professionalism
- Strong communication and empathetic skills to understand patients
- Critical thinking skills for patient assessment
- Collaboration and team work
Having made my foray into the world of fashion with a course at the Indian Institute Of Fashion And Technology, Mumbai – followed with a teaching stint there, moving onto being an in-house fashion designer- For the boutique CLOTHES A LINE, I moved into the airline industry as a flight attendant with Cathay Pacific for a year, based out of Hong Kong.
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